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Managed IT for modern teams

Managed IT,
working securely
from anywhere.

Rapid Pulse IT delivers managed IT services, cybersecurity, and cloud infrastructure — plus 24/7 IT support and remote access VPN — so you can focus on running the business instead of running your IT.

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Trusted by 500+ employees across the organisation

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Solutions we deliver Managed Firewall · Remote Access VPN · Cloud Infrastructure · 24/7 Monitoring

What we do

Everything your IT team needs, covered.

From cloud infrastructure and cybersecurity to helpdesk and hardware, our managed IT services handle the full stack so your people stay productive and your data stays safe. One managed IT services partner for cybersecurity, cloud infrastructure, and IT support — no juggling vendors.

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Managed Cybersecurity

Next-generation firewall management and 24/7 threat monitoring

Our cybersecurity team configures, manages, and monitors your firewalls and security policies around the clock — so threats are blocked before they reach your network. Cybersecurity is built into every managed IT services plan.

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Cisco AnyConnect VPN

Secure remote access for every employee

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Helpdesk

Real people on your helpdesk, 24/7

On-site and remote support — from VPN issues to hardware setup.

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The process

Up and running in days, not months.

A proven four-step process to get your cloud infrastructure managed, your cybersecurity hardened, and your IT support running — fast.

01

Discovery call

We audit your current setup — hardware, software, network, and security gaps — and identify what needs attention first.

02

Onboarding & deployment

We deploy agents, configure your firewall, and roll out Cisco AnyConnect VPN to your entire workforce — typically within 5 business days.

03

Ongoing management

We monitor your cloud infrastructure 24/7, apply patches, update cybersecurity policies, and respond to threats before they cause disruption.

04

IT support & helpdesk

Your team gets direct access to our IT support engineers — by email, live chat, or ticket — around the clock, every day of the year.

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Why Rapid Pulse

We're your internal IT team — without the overhead.

Instead of juggling multiple vendors and an in-house team, Rapid Pulse IT gives you one managed IT services partner who owns the full stack — cybersecurity, cloud infrastructure, IT support, and hardware. It's outsourced IT services that feel like an in-house team.

  • Cloud infrastructure, networks, and servers kept online 24/7
  • Cybersecurity — firewalls, antivirus, threat monitoring, and incident response
  • Cisco AnyConnect VPN deployed and managed for your workforce
  • Microsoft 365, Google Workspace, and business app IT support
  • Hardware lifecycle from procurement to replacement
  • 24/7 IT support helpdesk — real engineers, not a ticket queue
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What clients say

Trusted by teams who can't afford downtime.

Real feedback from real clients on Rapid Pulse managed IT services — from VPN rollouts to 24/7 IT support and incident response.

★★★★★

"Rapid Pulse IT had our entire 200-person team on Cisco AnyConnect VPN within three days of signing. The setup guide was clear and the IT support team was there every step of the way."

James Whitfield IT Director, Merton Legal Group
★★★★★

"We had a breach with our previous provider. Rapid Pulse IT's cybersecurity team caught and contained an attack in under 20 minutes. Their managed cybersecurity has kept us incident-free since."

Priya Nair COO, Pinnacle Finance
★★★★★

"Having one partner who owns the full stack — from server monitoring to laptop replacement — is a game changer. Our team focuses on strategy, not firefighting."

Marcus Chen CEO, Atlas Logistics
99.9% VPN uptime SLA
24/7 IT support coverage
<2 hr Average response time
500+ Users supported
Technology we work with Cisco · Microsoft 365 · Cisco Meraki · CrowdStrike · VMware · Google Workspace
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Working remotely?

Download the company VPN and connect in minutes.

We deploy and manage Cisco AnyConnect VPN for your organisation. Available for Windows, macOS, iOS, and Android — step-by-step setup guide included.

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Who we serve

Built for industries where IT failures aren't an option.

From professional services to logistics — our managed IT services and dedicated IT support teams understand the compliance requirements, uptime demands, and security risks specific to your sector.

Legal & Professional Services

Client confidentiality and court deadlines demand rock-solid cybersecurity and zero downtime.

Financial Services

FCA-aligned cybersecurity controls, encrypted remote access via Cisco AnyConnect, and audit-ready cloud infrastructure for regulated firms.

Healthcare

GDPR-compliant data handling, secure access for clinical staff, and 24/7 uptime for patient systems.

Manufacturing & Logistics

Network uptime for warehouse systems and remote access for distributed teams and field workers.

Property & Real Estate

Multi-site network management and secure document access for agents in the field.

Technology & SaaS

Dev-friendly cloud infrastructure management and cybersecurity — we handle the ops layer so your engineers stay product-focused.

Common questions

Everything you need to know.

How quickly can you onboard our team?

Most organisations are fully onboarded within 5–10 business days. Cisco AnyConnect VPN rollout for up to 100 users typically completes in 3 days. Larger deployments are phased across two weeks — see our full managed IT services for everything that gets configured during onboarding.

Do you replace our existing IT team?

We work alongside internal teams or act as a full replacement — your choice. Many clients keep a part-time IT coordinator in-house and outsource cybersecurity, cloud infrastructure, and IT support to us as their managed IT services partner.

Which VPN solution do you use?

We deploy and manage Cisco AnyConnect (now Cisco Secure Client) — an enterprise-grade VPN trusted by some of the world's largest organisations. It supports Windows, macOS, iOS, and Android with always-on connectivity and split-tunnelling options.

What does "24/7 monitoring" actually mean?

Our team monitors your firewalls, servers, and endpoints around the clock. If an alert fires at 3am, an engineer investigates and acts — you don't need to do anything unless we escalate to you.

Is there a minimum contract length?

We offer 12-month and 24-month agreements with a 30-day onboarding period. We don't believe in locking clients in — our retention rate speaks for itself.

Can you support remote and hybrid teams?

Yes — it's one of our core specialities. Cisco AnyConnect VPN, Microsoft 365 management, and cloud infrastructure are all designed for distributed workforces. Talk to our IT support team about your remote-team setup.

Ready to get started?

Let's talk about your IT.

Book a free 30-minute discovery call to discuss the right managed IT services and IT support mix for your team. No commitment, no sales pitch — just an honest look at what Rapid Pulse can do for your organisation.

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